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Our team will respond within 1 business day of your purchase to gather pertinent details and request access to your Shopify store. Check your spam inbox if you do not hear from us within 1 business day, as sometimes our emails can be blocked.

After you have provided store access and necessary content, your Shopify developer will complete the task within X to Y business days. Integration time varies depending on the add-on selected.

No, your Shopify developer will be focused on the add-on you have purchased. Our team can provide a quote and strategy on any additional changes when you fill out our contact form.

• Availability – This project will require your time as much as ours. It is important for you to be available to answer questions and provide feedback within a reasonable amount of time and understand how your schedule can impact the project.
• Content – You will be required to supply all necessary text, artwork and photographs in an organized and appropriate format. Excessive time spent reformatting images or text due to unorganized delivery or inappropriate format may incur our hourly rate. All content will need to be sent to us using a shared Dropbox folder.

No, a single purchase allows for an add-on to be installed by our team onto one theme in one store. To install in multiple stores, please make another purchase and clarify with our team when you receive a response email.

We offer a full money-back guarantee if you contact us within 14 days of implementation. Our team will remove the code from your site and then issue a refund.

If you contact us longer than 14 days since implementation, we will remove the code but are unable to offer a refund.

If we cannot complete the request, we will contact you immediately with either a full refund or some alternative options for you to choose from.